Support

We are happy to help. Email us at villescascesar@gmail.com and we will reply as soon as we can, usually within two business days. Please write from the email address on your Saga account.

Common questions

How do I delete my account and my data? In the app, open Settings, then Account, then Delete account. This removes your entries, photos, videos, voice notes, beneficiaries and AI memory. If you have a subscription, cancel it separately in your Apple ID settings (see below).

How do I manage or cancel Saga Plus? Open Settings on your iPhone, tap your name, then Subscriptions, and choose Saga. You can also open Settings in Saga and tap Manage subscription. Refund requests go through Apple at reportaproblem.apple.com.

I bought Saga Plus but it isn't active. In Saga, open Settings and tap Restore purchases. If it still doesn't switch on after a few minutes, email us.

I forgot my password. Email us from the address on your account and we will help you get back in.

Can I turn off the AI features? Yes. Email us and we will turn them off for your account and delete the AI data we derived from your entries.

Can I get a copy of my journal? Email us and we will help you export it.

Who can read my journal? Only your account. We do not browse journals. Read more in our Privacy Policy.

What does naming a beneficiary do? Today Saga only stores the details you enter, it does not contact them or give them access. See our Terms of Use for details.

In a crisis

Saga's companion is not a substitute for professional help. If you are in crisis or think you may harm yourself, contact your local emergency number or, in the United States, call or text 988.